Privacy Policy

At nano.10⁻⁹, we are committed to respecting your privacy online.

We collect and use users personal information to improve the site. We continually strive to improve our website based on the information and feedback we receive from users. We use emails provided by users in the contact form to get in contact with users. If users submit personal information identification to us via the contact form, we will get in touch via email to answer any questions.

How we protect your data:

We adopt appropriate data collection, storage, processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your information:

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Google Analytics

We use Google Analytics to develop the user experience of the site.

SendGrid

We use SendGrid by Twilio to manage contact form submissions. From Twilio’s privacy policy: “We use appropriate technical and organizational measures to protect the security of your personal information both online and offline. These measures vary based on the sensitivity of the personal information we collect, process and store and the current state of technology. We also take measures to ensure service providers that process personal data on our behalf also have appropriate security controls in place.”

HotJar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see Hotjar's privacy policy.

Mailchimp

All of our newsletters are managed via Mailchimp. All records are stored securely on Mailchimp servers and will never be removed, exported or sold to 3rd parties. View Mailchimps Privacy Policy to learn more.